Office Policies

Office Policies


This office is a preferred provider for the companies listed below. However, patients with other insurance plans have the right to receive treatment from providers who are not on their plans If you desire to be treated in our office, we will be happy to see you in consultation and provide you will an estimate of your insurance benefits and out of pocket costs for receiving treatment “out of plan.”

Insurance Identification Cards are mandatory for filing your insurance claims.

To assist our patients, we will:

  • Accept insurance plans (assignment of claims), however, all deductibles and fee amounts not covered by insurance are due at the time of treatment.
  • File your claims with your insurance company. We will NOT enter into a dispute with your insurance company over your claim. This is your responsibility and obligation.
  • We do not file insurance for single extraction surgeries. After your payment of fees to us, we will provide you with a statement that you can attach to your claim form and submit for reimbursement.

Ultimately, the guarantor and insured is responsible for any fees not covered by our agreement with your insurance carrier.

This office is a preferred provider for the following companies:

Dental Benefits:

  • Aetna
  • Ameritus
  • Assurant
  • Cigna
  • Connection Dental/Geha
  • Dentemax
  • Delta Dental
  • Guardian
  • Humana
  • Lincoln
  • Met Life
  • United Concordia
  • United Healthcare

Medical Benefits:

  • Cigna
  • United Health Care
  • Blue Cross Blue Shield
  • Medicare (Preferred Non-Participating)

Medicare Patients: Medicare will pay this office for biopsies and surgery to remove pathological lesions not associated with the teeth. We regret that Medicare DOES NOT pay for dental care including extractions and implants, unless this treatment is necessary for replacement of teeth lost due to trauma or cancer.

Financial Policy

We require payment at the time of service for all office visits and procedures.

We do not provide in-office financing. A Health Care Debit card may be obtained from CareCredit, which provides short term low- or no-interest repayment plans for approved applicants. For more information on CareCredit, click HERE.

Click Here for More Information on CareCredit®

Some procedures require specimens to be sent to an outside laboratory. Payment for fees charged for pathological diagnosis is the responsibility of the patient or insured. Fees for the laboratory services will be billed by the laboratory business offices, NOT this office.

Dishonored or Returned checks: Your account will electronically debited, for the amount of the check plus a processing fee of $30.00 or 5%, whichever is greater, per Georgia Law O.C.G.A. § 16-9-20.

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.